Online Survey

BASIC INFO

Full Name *

First

Last

Email (registered email account) *

Mobile Number *

Store Branch *

Order Number

TYPE OF SURVEY

Please select one of the following: *

Regular Survey
Quick Survey

As a token of appreciation for your time in filling out this online survey, we will be sending a store credit of ₱10 for the quick survey or ₱20 for the regular survey to your J&J Wallet within 5-7days after submitting the form. Thank you!

OVERALL EXPERIENCE

Is this your first time ordering from Jus & Jerry's? *

How satisfied are you with the overall website, food and delivery experience? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How likely are you going to refer Jus & Jerry's to your friends and family? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How likely are you going to reorder again at Jus & Jerry's? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

DELIVERY / PICK-UP / DINE-IN EXPERIENCE

Did you order for delivery, pick-up or dine-in? *

For delivery
For store pick-up
For curbside pick-up
For dine-in

Is this your first time ordering for delivery at Jus & Jerry's? *

Was the food still hot & fresh? *

It was hot & fresh.
It was hot but not fresh.
Slightly hot & fresh.
Slightly hot but not fresh.
It was fresh but wasn't hot anymore.
It wasn't hot & fresh anymore.
I couldn't say for other reasons.

How would you rate our overall delivery service? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How satisfied are you with the speed of our delivery service? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate your delivery driver? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Did you use MrSpeedy for delivery during checkout? *

Would you still order again on our website using MrSpeedy? *

No. I have other reasons.
No. It's too expensive.
Maybe.
Yes, as long as it's convenient.
Yes. I don't care about the price.

How would you rate the overall pick-up service? (from placing to picking up the order) *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the speed and timeliness of your pick-up order? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the overall dine-in service? (from placing the order to dining-in) *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the speed and timeliness of your dine-in order? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you describe the completeness of your order? (Check all that applies) *

All the orders were correct.
An order was incorrect.
Some orders were incorrect.
An order was missing.
Some orders were missing.
All / Some paid condiments / utensils were missing.

What was incorrect or missing in your order? (Optional)

FOOD EXPERIENCE

How would you rate the overall food quality? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you describe our menu prices? *

It's cheap.
It's affordable.
It's priced right.
It's quite expensive.
It's very expensive.

How would you describe our menu offering? *

It's not my cup of tea.
There's too few options.
It's alright.
It's quite extensive.
There's too many options.

Which food did you like the most in your order? (Optional)

Which food did you not like the most in your order? (Optional)

WEBSITE EXPERIENCE

How would you rate the overall online ordering experience at our website? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Did you use a credit/debit card payment? *

Reason why you didn't use a credit/debit card? *

I don't have a credit/debit card.
I prefer cash payment.
I prefer GCash transfer.
I prefer bank deposit.
There was a ₱15 online convenience fee.
I would rather not say.

Which device did you use when you ordered at our website? *

Mobile Phone
Tablet
Computer

How would you rate the layout and user-friendliness in desktop/computer mode? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the layout and user-friendliness in mobile mode? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the layout and user-friendliness in tablet mode? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you describe the layout and ease of use during checkout? *

Everything was clear and easy.
It was okay overall.
It was somewhat confusing and can be improved.
It was not user-friendly and really needs improvement.
It was horrible and took a lot of time to figure things out.

What should we improve in the layout? (Optional)

ADDITIONAL FEEDBACK (OPTIONAL)

You can tell us more about your experience and feedback.

File Upload (Optional)

Click or drag files to this area to upload. You can upload up to 10 files.

Privacy Consent Agreement *

I consent to having this website store my submitted information so they can respond to my inquiry.

BASIC INFO

TYPE OF SURVEY

OVERALL EXPERIENCE

DELIVERY / PICK-UP / DINE-IN EXPERIENCE

FOOD EXPERIENCE

WEBSITE EXPERIENCE

ADDITIONAL FEEDBACK (OPTIONAL)

Surprisingly Good,

It's Just Jerrific!

Get exclusive offers & discounts

Subscribe To Our Newsletter

Follow Us Here

Jus & Jerry's Food Corp. ®

All Rights Reserved © 2021