Online Store Survey Thank you for your time in filling out this online survey.Please enable JavaScript in your browser to complete this form. - Step 1 of 6BASIC INFOName *FirstLastEmail *Mobile Number *Store Branch *EGI Taft TowerVictory Central Mall CaloocanSM Center ImusVictory Central Mall Sta. RosaOrder Number *NextOVERALL EXPERIENCEIs this your first time ordering from Jus & Jerry's? *YesNoHow satisfied are you with the overall website, food and delivery experience? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How likely are you going to refer Jus & Jerry's to your friends and family? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How likely are you going to reorder again at Jus & Jerry's? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5NextDELIVERY / PICK-UP / DINE-IN EXPERIENCEDid you order for delivery, pick-up or dine-in? *For deliveryFor store pick-upFor curbside pick-upFor dine-inIs this your first time ordering for delivery at Jus & Jerry's? *YesNoWas the food still hot & fresh? *It was hot & fresh.It was hot but not fresh.Slightly hot & fresh.Slightly hot but not fresh.It was fresh but wasn't hot anymore.It wasn't hot & fresh anymore.I couldn't say for other reasons.How would you rate our overall delivery service? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How satisfied are you with the speed of our delivery service? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you rate your delivery driver? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5Did you use MrSpeedy for delivery during checkout? *YesNoWould you still order in our website using MrSpeedy after the ₱40 off promo is done? *No. I have other reasons.No. It's too expensive.Maybe.Yes, as long as it's convenient.Yes. I don't care about the price.How would you rate the overall pick-up service? (from placing to picking up the order) *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you rate the speed and timeliness of your pick-up order? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you rate the overall dine-in service? (from placing the order to dining-in) *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you rate the speed and timeliness of your dine-in order? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you describe the completeness of your order? (Check all that applies) *All the orders were correct.An order was incorrect.Some orders were incorrect.An order was missing.Some orders were missing.All / Some paid condiments / utensils were missing.What was incorrect or missing in your order? (Optional)NextFOOD EXPERIENCEHow would you rate the overall food quality? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you describe our menu prices? *It's cheap.It's affordable.It's priced right.It's quite expensive.It's very expensive.How would you describe our menu offering? *It's not my cup of tea.There's too few options.It's alright.It's quite extensive.There's too many options.Which food did you like the most in your order? (Optional)Which food did you not like the most in your order? (Optional)NextWEBSITE EXPERIENCEHow would you rate the overall online ordering experience at our website? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5Did you use a credit/debit card payment? *YesNoReason why you didn't use a credit/debit card? *I don't have a credit/debit card.I prefer cash payment.I prefer GCash transfer.I prefer bank deposit.There was a ₱15 online convenience fee.I would rather not say.Which device did you use when you ordered at our website? *Mobile PhoneTabletComputerHow would you rate the layout and user-friendliness in desktop/computer mode? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you rate the layout and user-friendliness in mobile mode? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you rate the layout and user-friendliness in tablet mode? *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5How would you describe the layout and ease of use during checkout? *Everything was clear and easy.It was okay overall.It was somewhat confusing and can be improved.It was not user-friendly and really needs improvement.It was horrible and took a lot of time to figure things out.What should we improve in the layout? (Optional)NextADDITIONAL FEEDBACK (OPTIONAL)You can tell us more about your experience and feedback.File Upload (Optional) Click or drag files to this area to upload. You can upload up to 10 files. GDPR Agreement *I consent to having this website store my submitted information so they can respond to my inquiry.Submit
